Start with clarity
The official start portal provides an guided initialization for modern Trezor devices. This process helps ensure the device firmware is current and that essential protections are configured before any assets are transferred.
Step 1 — Prepare your workspace
- Choose a calm, private space and ensure your device package is intact.
- Have a blank paper and pen for the wallet backup notes stored offline.
- Keep the device and its included accessories nearby — you will connect the device to a computer for setup.
Step 2 — Open the official start portal and launch the setup
Follow the official start portal to begin device initialization. The portal guides you to install the companion application and walks through the firmware update, a security check, and the first wallet creation flow.
Step 3 — Install firmware and verify device authenticity
- If prompted, allow the setup tool to install the current firmware release onto the device; this ensures known fixes and features are present.
- Confirm on the device display that prompts shown in the application match the physical device messages; this prevents tampering risks.
Step 4 — Protect access and create a reliable backup
During setup you will secure the device with a numeric PIN and be offered a wallet backup procedure. Record the backup words or phrase exactly as shown and keep them offline in at least two secure, separate places. Treat the backup as the single method to recover access if the device is lost or damaged.
Step 5 — Manage assets and verify transactions
After setup, transfer a small test amount first. Verify every transaction on the device display before confirming from the companion application. This two-factor confirmation — software plus the physical device — is a central protection of hardware wallets.
Best practices for lasting safety
Keep firmware up to date but avoid installing software tools from unknown sources. Store backup notes in secure, fire and water resistant locations. Avoid using cloud storage for backups. Consider splitting a backup across multiple secure locations using a well-documented method if you need additional resilience. Regularly review the device’s companion application dashboard for any alerts or recommended actions.
Troubleshooting and rescue steps
If your device ever appears damaged or shows unexpected prompts, stop and confirm packaging and device authenticity before proceeding. If a PIN is forgotten, standard recovery is possible using your wallet backup. If a firmware update fails mid-process, follow official recovery instructions provided by the start portal or device guides to safely restore the device.